FAQ

FAQ

 

Shipping

We want to make sure your experience with Pride Novelties is personable and pleasurable. Delivery to your door is possible with reasonable shipping costs. We offer regular ground and express shipping with FedEx, UPS, and USPS. Free local shipping to zip codes in within Maryland and low shipping rates to zip codes with the US.

Returns

Every Item has a money back guarantee; if you are unsatisfied with your purchase, we will refund the purchase price to include taxes paid at the time of the purchase.

Return Policy

You may return unwanted purchases within 30 days of purchase. Returned items must be in excellent condition unless damaged during the shipping process. If items are damaged during shipping, Pride Novelties will send a replacement item immediately. Replacements will be shipped at no further cost. If a replacement is desired please use our contact form. 

Privacy Policy

Pride Novelties, LLC respects and guarantees our customers privacy.

All personal information collected will only be used for the purpose of processing your order and will not under any circumstances be sold, swapped, or shared with any other entity or person. We recognize the importance of protecting personal identifying information and that is our reasoning for using Paypal for payment processing. PayPal is 100% PCI compliant with their state of the art technology to monitor and guarantee a safe and secure transaction experience with Pride Novelties.